Terms of Use

General Rental Information

The minimum age to rent a vehicle is 21 years old and the driver must have a valid driver's license for 1 year.
The renter and all drivers must have a valid original driver's license which needs to be presented at time of the rental. (Cars/Buggies/Quads: B Class - Scooters: A Class)
Only authorized and listed in the contract drivers have the permission to drive the rented vehicle.

ATTENTION: IN CASE OF RENTING A BUGGY OR QUAD FOR 1 DAY, THE RENTING HOURS ARE 09:00 - 22:00 NOT 24hours !

Protection Conditions

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General Terms

In case of key loss or damage, the renter will be charged a service fee or replacement (the actual cost will be shown with a receipt from manufacturer).
Fuel is paid by the client and the vehicle must be returned in the same amount as collected or the difference will be charged.
In case of return of the vehicle with more fuel, money is not refundable.
Any damage may caused on the vehicle because of driving on unpaved roads will be charged to the renter accordingly.
We have the right to charge the renter 1 extra renting day and car wash, if the driver's or other passenger's seat found wet from bathing suits. The renter is obliged to retain the seats and the interior of the car in perfect condition.
The renter is obliged to follow the Road Circulation Code (safety belt use, helmets and respect other vehicles and pedestrians on the road).
The speed limit on main street is 70 km/h and on the other roads is 40 km/h.
None of the vehicles can be taken to another island without company's permission.
24/7 free Roadside Assistance is provided. Any problem may occur, call at +30 6936784331.
You may cancel your booking at any time by requesting cancellation via email to info@alwaysbest.gr. Cancellations 3 days before the actual date of renting are acceptable.
If you fail to cancel your reservation prior to the Pick Up Time and do not collect the vehicle on the Pick Up Date, we reserve the right to make a No Show/Lost Rental Charge which recovers our administration costs and compensates us for our inability to rent the vehicle when it was reserved for your use. In this case we don't refund any prepaid reservation.
Refunds will be made to the credit card that the original booking was made on.

Rental Terms for Cars

Full Insurance without excess (FDW) covers:

Bodily injures towards third party up to 1.000.000€/person.
Material damages towards third party up to 1.000.000€.
Personal accident up to 20.000€.
Driver's legal protection up to 15.000€.
Medical Care.
Fire
Total or partial theft.
Broken windshields.
Vehicle's damages that caused by the driver with another moving object.

Exclusions

This insurance does not apply to any of the following:

Usage of the vehicle by an unauthorized driver.
Usage of the vehicle by a driver who is under influence of drugs or alcohol.
Usage of the vehicle for illegal purposes.
Towing or propelling any other vehicle.
Racing contests or training activities.
Driving Off-road or in unpaved roads that are not regurarly maintained.
Further usage of the vehicle after the confirmed returned date signed on the contract.
Damaged in the interior part of the vehicle is not covered by the Full insurance.

Rental Terms for Scooters, A.T.V.s, Buggies

General Terms

The minimum age to rent a Scooter, AT.V. or Buggy is 21 years old and the driver must have a valid driver's license for 1 year.
The renter and all drivers must have a valid original driver's license which needs to be presented at time of the rental. (Buggies/Quads: B Class - Scooters: A Class)
Only authorized and listed in the contract drivers have the permission to drive the rented vehicle.
Your obligation is to wear always your safety helmets and belts.
Fuel is paid by the client and the vehicle must be returned in the same amount as collected or the difference will be charged.
In case of return of the vehicle with more fuel, money is not refundable.
Damages caused from driving in unpaved roads will be charged accordingly. Off-road driving or racing is forbidden.
Follow the Road Circulation Code.
Consumption of illegal substances or alcohol while driving is forbidden.
The speed limit on the main street is 70 km/h and on the other roads is 40 km/h.
Key Damage or Key Loss is not covered at all cases.
All penalties and fines caused by infringement of Road Circulation Code will be paid by the driver.
In case of an accident, you have to call the police and then, AlwaysBest immediately.
The driver will be charged the cost of damaged or ripped wheels, tires and the undercarriage of the motorcycle (except if they are caused by natural causes).
If the driver does not comply with the contract's terms and damage the vehicle by himself, then is charged all the costs of repairing.
In case of falling down without an actual accident with another moving object, the insurance does not cover any damage.

Full Insurance with 0% excess

In case of an accident the insurance will cover the damages of both sides.
When the customer is the only one involved in the accident, no third party is involved he is responsible to pay the full value of the damage.